Terms & Conditions

Kindly take some time out to read our terms and conditions to ensure a fuss free and enjoyable shopping experience. 
By shopping with us, you are deemed to have acknowledged, understood, and agreed to the terms as stated below. 
 
GENERAL
a. Our working days are Mondays to Fridays, excluding weekends and public holidays.
b. For all sales inquiries, kindly email us at sales@thehovercart.com
c. All transactions (emails and payment verification) will be attended to within 1-2 working days.
 
GENERAL PURCHASE AND DELIVERY
a. Kindly ensure you have selected the correct item(s) in the correct colors/sizes before checking out. 
The Hover Cart will not be able to amend orders once they have been confirmed and will not be held liable in the event the wrong colors/sizes are selected, or if duplicate orders are placed. 
b. Kindly ensure the full and correct address is stated. Orders with incomplete/incorrect address may result in delayed delivery.
c. Orders will be shipped out within 1-2 working days (unless otherwise stated) upon payment verification. 
d. Mailing days include weekdays only, excluding weekends and public holidays.
e. All orders are shipped out according to order number, we do not combine orders.
f. The Hover Cart reserves the right to accept or reject any order(s).
 
MAKING A PURCHASE
a. Please note that by adding item(s) into your cart, it does not signify you have successfully purchased the item(s). Item(s) is only secured upon submission of payment.
b. Upon checking out your order, you will be directed to payment page. Please kindly make payment immediately to secure your order.
c. By carting out the item, it implies your intention and interest to make a purchase. The Hover Cart will reserve a slot for you. In the event where no payment is received and orders are cancelled, your account can/may be blacklisted from future purchases.
d. All prices are final upon payment checkout. Refunds will strictly not be allowed in the event item purchased is available on sale thereafter. 
 
PAYMENT
We accept various payments including Mastercard, Visa , American Express , Apple Pay and Google Pay.
DISCOUNT CODES/ VOUCHERS
a. If you have a discount code, please ensure to input the code before checking out for discount to be valid. No refunds will be made for orders where discount codes are not entered at point of purchase.
b. Discount codes may or may not come with an expiry date. This will be informed accordingly. 
c. Discount codes are strictly non-extensible.
d. Orders placed using discount codes are not applicable for exchange and returns.